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Technical Support

Technical Services provides a comprehensive suite of technical support capabilities to all customers, from which they are able to select products that best suit their individual requirements.
A Maintenance Policy Development service is provided to continually improve Platform Maintenance strategy based upon a proactive Equipment Performance Analysis regime.
Technical support includes new product updates which are made available primarily to offer customers enhanced functionality and performance.

  • All type of Technical queries of customers
  • Site preparation of New Compressors
  • Suggest Modifications
  • Record Keeping 

 

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On Site Services Support

DEC is dedicated to your service 24 hours a day and seven days a week. DEC Services department comprises of dedicated and skilled personnel. This commitment and devotion of our staff makes us superior than the others.
Our extensive industry expertise and excellent cooperation create a unique portfolio of services with which we provide reliable support for our customers' processes.
Responsible actions, innovative solutions and sustainable high quality of our services make us one good team.

  • Maintain Comprehensive level of Inventory to serve the customer
  • Submission of offers , receiving P/O and make deliveries
  • Follow up for payments
  • Keep Sales Reports

 

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Spare Parts Support

DEC offers a range of after sales support (parts and services) to customers to ensure long product life and minimize potential down time and associated costs.
DEC provides OEM guaranteed high quality parts, fully comprehensive parts kits. We ensure availability and management of spare parts and scheduled or emergency delivery times.

    • Maintain Comprehensive level of Inventory to serve the customer
    • Submission of offers , receiving P/O and make deliveries
    • Follow up for payments
    • Keep Sales Reports

 

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